FAQs
What types of payment do you accept?
We accept payments via credit and debit cards (Visa, Mastercard, American Express) as well as PayPal for a quick and secure shopping experience.
The product I ordered doesn’t suit me, can I return it?
Yes, returns are free! If the product doesn’t suit you, simply contact us via the contact form, providing your order number and purchase date. We will respond within 24 hours with a return label, allowing you to easily send the item back to us.
How long does delivery take after the order is shipped?
Once dispatched, your parcel will arrive within 5 to 7 working days in the UK. Please note that processing and dispatching your order may take 48 to 72 hours before shipment.
Are payments secure?
Absolutely! Your payment security is our top priority. Our website uses SSL encryption to ensure all your data is transmitted securely. Additionally, we do not have access to or store any of your bank card details. Payments are processed by trusted and secure third-party payment providers, giving you complete peace of mind during your shopping experience.
I haven’t received my parcel. What should I do?
Once your order is dispatched, you’ll receive an email confirmation with tracking details. This allows you to stay updated throughout the delivery process. If you haven’t received your parcel within the expected timeframe, don’t hesitate to contact us via our contact form. Provide your order number, and we’ll investigate the issue and find a solution for you promptly.
How do I use VersaTips?
It's so easy! Place the ring on your finger, adjust it, then attach the false nail of your choice to the support provided.
Are the rings comfortable to wear?
Yes, VersaTips rings are designed with lightweight, soft materials to provide optimal comfort throughout the day.
Can I use VersaTips daily?
Absolutely! They’re perfect for daily wear or special occasions.
Are the rings adjustable?
Yes, VersaTips rings are adjustable to fit various finger sizes.
What types of faux nails can be used with VersaTips?
You can use any type of press-on, customised or pre-decorated false nails you like.
Are VersaTips safe for my skin?
Yes, the materials used in VersaTips are hypoallergenic and safe for the skin.
Do the rings come off if I shake my hands?
No. You just need to adjust them correctly so that they are neither too tight nor too loose, so that they stay attached to your finger during your activities.
What material are the rings made of?
Our rings are crafted from a carefully selected metal alloy, finished with a premium plating in gold, silver, or rose gold. This ensures an elegant, long-lasting finish that resists tarnishing over time.